Following its decision to shut down its Cloud Cam product line earlier this year and end support for the device’s associated mobile app, Amazon decided to replace customers’ discontinued Cloud Cam smart cameras with the new Blink Mini. As of the May 2022 announcement, Amazon says it will email customers information on how to order replacement products, which will also include the one-year Blink Subscription Plus Plan. increase.
However, these emails did not arrive immediately, leaving customers worried that Amazon had misled them or missed an important email when it arrived.
After all, these emails are only beginning to be sent now. Over the past few days, an Amazon Cloud Cam owner has reported receiving instructions on how to order a replacement Blink product for him.
This email thanked the customer for their support and explained that for each active Cloud Cam device owned by the customer, Amazon offered the user a free Blink Mini and a 1-year Blink Subscription Plus plan that covers all devices in the Blink account. We inform you that we will provide
The email will contain details of the Cloud Cam products that Amazon has identified as valid for your account and instructions on how to purchase using your promotional code. According to the company, customers have until January 26, 2023 to redeem the code. Only one promo code can be used per order, so customers with large Cloud Cam setups will need to checkout individually for each device they wish to replace.
Its successor, Blink Mini, offers an indoor security camera with 1080p HD video, 2.4 GHz Wi-Fi connectivity, night vision, motion detection, and two-way audio. It also works with Alexa. These specs are similar to Cloud Cam, which offered 1080p HD video, night vision, and two-way audio.
Amazon customers can also recycle their old cameras by requesting a free UPS shipping label through the Amazon Recycling Program.
After purchasing the product, the customer must log into the Amazon account associated with the email and order the Blink subscription, which will appear free at checkout. (You need a Blink account to activate your subscription plan, please wait until the setup is complete, otherwise you will be charged the full amount).
The subscription offered three price points: $6.99, $9.99, or $19.99 per month, based on how many cameras you owned (3, 5, or 10) and how long you wanted it. , unlike anything previously offered to Cloud Cam users. 1 week, 2 weeks or 1 month to save video clips respectively. The Blink Subscription Plus Plan is a $10/month (or $100/year) paid plan that gives you 60 days of unlimited video history for not just one, but an unlimited number of Blink devices.
Of course, previous Cloud Cam customers who are only replacing one camera can downgrade to the basic Blink subscription plan for $3/month (or $30/year) after the free period ends.
The company is also giving customers time to export their data before the Cloud Cam platform is completely dead. After December 2, 2022, customers will no longer be able to use his Cloud Cam or its related apps. Until then, if you choose, you can download available video recordings. But after that date, Amazon warns that all video history will be deleted.
To export the content, click on each video from the “Recorded Clips” section of the app,[ダウンロード]You have to click the icon to save the recording.
Amazon said its decision to ditch the Cloud Cam, which first launched in 2017, came after the company’s smart home lineup of Alexa-connected devices had grown over the years and decided to focus on other products. I’m here.
In its first email to Cloud Cam customers, it said, “Over the past five years, with your support, Cloud Cam has become the hub for reliable indoor security cameras and Amazon Key compatible smart locks that work with Alexa. “As the number of Alexa smart home devices continues to grow, we are focused on Ring, Blink and other technologies that make homes smarter and simplify everyday life.”
To find the replacement email, search your inbox for a message from “store-news@amazon.com” with the subject line “Important Notice Regarding Cloud Cam”.
